How it works
From first ring to confirmed booking.
Aria answers every call within two rings. She books the appointment, collects the deposit, and sends the confirmation. Your clinic sees everything in one place the next morning.
The patient experience
What a call sounds like
This is a real example of Aria handling a lip filler enquiry. The patient never knows they are speaking with an AI.
Hi, I was wondering how much lip filler costs?
Of course. Lip filler at Lumina starts from £295 for 1ml. That includes your consultation, the treatment itself, and a two-week review. Can I ask what result you are hoping for?
Just a natural look, nothing too dramatic.
That is exactly what most of our patients go for. 1ml gives a subtle, natural enhancement. We have availability this Thursday at 2pm or Saturday morning from 10am. Which suits you better?
Saturday works. Can I book that now?
Absolutely. Can I take your name?
Emily, Emily Clarke.
Perfect, Emily. And the best number to reach you on?
07700 900123.
Got that. We take a £50 deposit to hold the slot. I can take that now by card if you have one handy, and the rest is paid on the day.
Sure, go ahead.
All done. You are booked for Saturday at 10am. A confirmation is on its way to your phone now. We look forward to seeing you, Emily.
The integration process
We connect. You do not change a thing.
Recepticall connects directly to your existing booking software. No new system to learn. No workflow changes for your team.
We read your calendar
Aria reads real-time availability from your booking system. She only offers slots that are genuinely open, never doubles up, and respects the buffer times you have set.
She writes the booking
When a patient confirms, Aria creates the appointment directly in your system. Patient name, contact number, treatment type, and deposit status are all recorded correctly.
Go-live in 10 days
Discovery call, data collection, agent build, integration testing, review call. Typically 10 to 15 working days from the signed agreement to your first live call.
We stay on top of it
Monthly retainer includes ongoing tuning, service updates, and a dedicated support line. If something changes at your clinic, we update Aria within 24 hours.
What you see
Sixty seconds every morning.
Your dashboard shows everything that happened overnight and through the day. One glance and you know exactly where things stand.
Daily call log
Every call listed with caller number, time, duration, and outcome. Bookings, messages taken, and any calls that needed escalating.
Booking confirmations
Each new booking shows patient name, treatment, time slot, and deposit collected. Synced directly to your booking system so nothing falls through.
Escalation alerts
If a caller needs a human, Aria flags it. Medical questions, complaints, and anything outside her training are logged immediately with a summary for your team.
See it working for your clinic.
Book a free 20-minute discovery call. We will show you exactly what Aria would say on your first call.
Book your discovery call