Dental practices
One missed implant enquiry per week costs you £7,800 a year.
Dental patients call during lunch, after work, and at the weekend. Aria answers every call, handles NHS and private questions, and books the appointment with a deposit.
Book a free auditThe problem
Dental recalls and high-value enquiries are slipping through.
Dental practices face three expensive problems. Recall calls go unanswered, hygiene slots run empty because patients could not get through to rebook, and high-value enquiries for implants and Invisalign reach voicemail and never call back.
Each of these is a different revenue leak. Recall appointments protect patient health and generate steady income. Empty hygiene slots are pure lost revenue. And a single missed implant consultation is a potential £3,000 to £6,000 case gone.
The problem compounds. A patient who cannot get through once simply registers with another practice. That is not just one appointment lost. It is a relationship lost.
£150
minimum value of a missed implant consultation
£7,800
annual cost of one missed implant consultation per week
£182,000
annual cost of one missed Invisalign enquiry per week at £3,500
How Aria handles dental calls
NHS, private, and everything in between.
NHS and private questions
Aria knows your NHS registration status and your private treatment list. She answers patient questions accurately and directs them to the right pathway without confusion.
Invisalign and implant enquiries
She handles pricing questions for Invisalign, implants, and cosmetic treatments. She books consultation appointments and takes a deposit to secure the slot.
Hygiene and recall bookings
Aria books hygiene appointments directly into your system, fills recall gaps, and handles rebooking for patients who missed a previous appointment.
Works with Dentally and Phorest
Aria integrates with Dentally and Phorest, the systems most used by UK private dental practices. Setup takes 10 to 15 days and requires no changes to your existing workflow.
The economics
The numbers are straightforward.
The following is based on a private dental practice with mixed NHS and private patients taking 100 calls per week.
Missed implant consultations
One missed implant consultation per week at a minimum fee of £150 is £7,800 per year. If one in four consultations proceeds to full treatment at £3,500, the revenue lost from missed consultations is £45,500 annually.
Missed Invisalign enquiries
One missed Invisalign enquiry per week at an average case value of £3,500 is £182,000 per year. Even a 25% conversion rate means £45,500 of revenue walking to a competitor.
Empty hygiene slots
A hygienist working four days per week at six slots per day at £80 per slot. If 15% of slots run empty due to unreturned calls, that is £1,152 of lost revenue every month.
The Recepticall retainer
Monthly retainer starts from £500. That covers unlimited calls, all integrations, ongoing agent tuning, and support. The first week of recovered revenue covers it.
Find out what your practice is losing.
Book a free 20-minute audit. We will review your call data and give you a specific number.
Book your free audit